Privacy Policy

2024-09-12

Introduction

Chamba Inc (“Chamba,” “we,” “our,” or “us”) built the Chamba App as a Free app. This SERVICE is provided by Chamba Inc at no cost and is intended for use as is. This Privacy Policy describes how we collect, use, and share your personal information when you use our mobile application and related services (collectively, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this policy.

Required vs Optional Data Collection

Required Data

The following data is necessary for the core functionality of our app:

  • Name (for account creation and identification)
  • Email address (for communication and account verification)
  • Phone number (for account security and job coordination)
  • Location data (for job matching and service delivery)

Optional Data

The following data is not required but helps improve your experience:

  • Profile photo
  • Work history
  • Skills and certifications
  • Job preferences

Information We Collect

Personal and Sensitive Information

We collect the following types of data:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Age
  • Job title and work experience
  • Profile information
  • Payment information (for processing payments)

Sensitive Information:

  • Precise location data (with explicit consent)
  • Device permissions access (camera, storage, etc.)
  • Government ID verification (if required for specific services)

Information Collection Methods

Direct Collection: We collect information directly from you when you:

  • Create an account
  • Complete your profile
  • Submit job-related information
  • Communicate with other users
  • Contact our support team

Automatic Collection: When you use our Service, we automatically collect:

Device Information:

  • Device type and model
  • Operating system version
  • Unique device identifiers (including IP address and Ad ID)
  • Browser type and version
  • Language preferences
  • Mobile network information

Location Information:

  • Precise location data (only with your explicit consent) using GPS, wireless networks, cell towers, and other sensors
  • Approximate location derived from IP address
  • We use location data to:
    • Match workers with nearby job opportunities
    • Show relevant location-based content
    • Improve our services
  • You can control location permissions through your device settings

Usage Information:

  • How you interact with our app
  • Features you use
  • Actions you take
  • Time spent on different screens
  • Log data and crash reports

How We Use Your Information

We use each type of collected information as follows:

Personal Information:

  • Account creation and management
  • User verification
  • Service delivery
  • Communication about services
  • Customer support

Location Data:

  • Job matching within geographical areas
  • Distance calculation for service delivery
  • Location-based service improvements

Device Information:

  • App optimization
  • Bug fixing
  • Performance monitoring
  • Security enhancement

Usage Data:

  • Service improvement
  • User experience optimization
  • Feature development
  • Analytics and research

Data Retention and Deletion

  • Active account data: Retained while your account is active
  • Usage data: Retained for 12 months
  • Payment information: Retained as required by law
  • Chat messages: Retained for 6 months
  • Location data: Retained for 30 days

You can request deletion of your data by:

  1. Using the in-app deletion tool
  2. Contacting our support team
  3. Emailing team@lachamba.app

Data Security

We protect your data using:

  • Industry-standard encryption
  • Secure data storage
  • Access controls
  • Regular security audits
  • Secure data transmission

Third-Party Services

Our app uses these third-party services:

  1. Google Play Services

    • Purpose: Core app functionality
    • Data collected: Device information, app usage

  2. Google Analytics for Firebase

    • Purpose: Analytics and crash reporting
    • Data collected: App usage, crash data

  3. Firebase Crashlytics

    • Purpose: Crash reporting
    • Data collected: Crash logs

  4. Facebook

    • Purpose: Social features, authentication
    • Data collected: Profile information

User Rights and Controls

You have the right to:

  • View your collected data
  • Correct inaccurate data
  • Delete your data
  • Opt out of data collection
  • Control app permissions

Access these controls through:

  • App settings
  • Device settings
  • Contact support

Changes to This Privacy Policy

We will notify you of privacy policy changes through:

  • In-app notification
  • Email notification
  • App store update notes

Contact Us

Privacy questions or concerns:

California Residents

California residents have additional rights under CCPA:

  • Right to know
  • Right to delete
  • Right to opt-out
  • Right to non-discrimination